Booking.com - materially misdescribed and unlivable accommodation
The user paid Booking.com directly for a stay advertised as a one-bedroom apartment, but the delivered unit was allegedly a studio with severe mold or mildew odor, inadequate windows, and roughly 50 dB train/construction noise. The case turns on the cumulative condition and platform responsibility, not a single minor defect.
Draft ReadyurgentEvidence
Evidence Library
Metadata-first evidence with S3-ready storage references and local fallback.
| Title | Type | Source | Reliability / relevance |
|---|---|---|---|
| Booking confirmation and payment record | booking confirmation | User upload placeholder | Needed to prove direct payment and booked representation. |
| Listing screenshot showing one-bedroom representation | listing screenshot | User upload placeholder | Central proof for material misdescription. |
| Noise measurement around 50 dB | screenshot | User phone measurement placeholder | Supports habitability/noise issue; context and timing still need notes. |
| Mold/mildew condition notes and photos placeholder | photo | User upload placeholder | Needs images and contemporaneous notes for strength. |