Dashboard

Command center for live automated structured cases, open loops, research blockers, and waiting states.

New Case Search

Active cases

Open structured workspaces

Awaiting counterparty

Waiting - not inactive

Urgent cases

Need immediate pathfinding

Open loops

Still alive across cases

Drafts awaiting review

Explicit approval required

Messages awaiting reply

Inbound case mail

Contacts requiring verification

No invented routes

Escalation paths needing research

Beyond-company ladder

Procedural blockers

Authority route unknown

Unread inbound messages

Case-native inbox

Research NeededhighDelivery responsibility loop

Amazon.es / SEUR - responsibility gap after failed code scan

Failed code-scan handoff created a responsibility gap between Amazon.es and SEUR.

Open

Jurisdiction: Spain / EU consumer route to be researched
Institutions: Amazon.es, SEUR
Amount at stake: Not set
Last updated: 5/12/2026

6 unresolved issues

6 not fully answered

1 open loops

Current case work remains active

Next recommended action

Draft Amazon.es complaint, draft SEUR complaint, and research responsibility-chain escalation.

Draft ReadyurgentBooking platform failure

Booking.com - materially misdescribed and unlivable accommodation

Paid Booking.com directly for a materially different and allegedly unlivable accommodation; support fragmentation has prevented coherent resolution.

Open

Jurisdiction: Netherlands / EU / France relevance to be researched
Institutions: Booking.com, Property host, Potential EU or national consumer authority
Amount at stake: Accommodation cost, relocation cost, consequential costs TBD
Last updated: 5/12/2026

8 unresolved issues

8 not fully answered

1 open loops

Current case work remains active

Next recommended action

Review the source-grounded escalation memo and complaint packet, verify the selected ContactRoute, then prepare filing.

Research NeededurgentProcedural pathfinding

Foreign-country police access dead end - tracked stolen property in building complex

AirTag-like tracking points to a building, but police say they lack authority to enter private areas.

Open

Jurisdiction: Foreign country - jurisdiction-specific research required
Institutions: Police, Potential prosecutor, Potential court or judicial authority
Amount at stake: Not set
Last updated: 5/12/2026

4 unresolved issues

5 not fully answered

1 open loops

Current case work remains active

Next recommended action

Create procedural path research task, authority-facing evidence memo, and prosecutor/police follow-up request template with uncertainty labels.

Research NeededmediumMarketplace platform responsibility

Leboncoin - unresolved platform responsibility and legal escalation question

Unresolved branch involving suspicious marketplace activity and possible platform obligations.

Open

Jurisdiction: France / marketplace route to be researched
Institutions: Leboncoin, Potential police/prosecutor route, Potential consumer/public authority
Amount at stake: Not set
Last updated: 5/12/2026

5 unresolved issues

5 not fully answered

1 open loops

Current case work remains active

Next recommended action

Create evidence summary and research memo outline; mark lawsuit analysis as research required.

Awaiting CounterpartymediumInsurance / card benefit appeal

Mastercard purchase-protection appeal - awaiting counterparty

Appeal is pending and awaiting response; maintain readiness and deadlines.

Open

Jurisdiction: Card/insurer jurisdiction to be confirmed
Institutions: Mastercard benefit administrator, Claims administrator, Insurer, Card issuer
Amount at stake: Not set
Last updated: 5/12/2026

4 unresolved issues

5 not fully answered

1 open loops

Waiting on counterparty - not inactive.

Next recommended action

Monitor the response window and keep if-denied escalation skeleton ready.