Mastercard purchase-protection appeal - awaiting counterparty
The user has a Mastercard-related insurance or purchase-protection appeal already in motion. The case is waiting on the counterparty, which is not inactivity. Absurdity.ai should preserve the appeal posture, unresolved policy questions, evidence status, response checkpoints, and escalation ladder if the appeal is mishandled or denied again.
Awaiting CounterpartymediumEvidence
Evidence Library
Metadata-first evidence with S3-ready storage references and local fallback.
| Title | Type | Source | Reliability / relevance |
|---|---|---|---|
| Submitted appeal packet placeholder | policy document | User upload placeholder | Needed to preserve exactly what arguments and evidence were already submitted. |